
Frequently asked questions.
How do i order?
Head to our Contact Us page and simply fill out the questions, we will respond within 24 hours!
What is the turnaround time for items?
All items have different turnaround times based on what you are wanting:
Invitations usually 4-6 weeks once payment is processed and artwork is approved
Signages: 2 weeks (will require names of guests for seating charts at least 4 weeks prior to event)
Table Decor: 1-2 weeks
We also offer express priority options at an extra fee.
Do you offer setup at the venue?
Yes, for Sydney events we charge based on the kms from Box Hill 2765. Please enquire for pricing.
Do you offer hire pricing for table decor?
Yes, if you are tight on a budget we can provide you with hire options instead for items such as
Table Numbers
Wishing Wells
Welcome Signages & Seating Charts (Acrylic Only)
Where can i pick up and return my hired items if setup isn’t required?
Items can be picked up from Box Hill 2765. All items that are hired and picked up must provide a minimum of $100 bond to ensure items are returned in the same condition as they were picked up.
We have the right to retain the full bond if items are not returned in the same condition.